ORDERING INFORMATION
PLACING ORDERS / PAYMENTS / SHIPPING / RETURNS
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TO PLACE AN ORDER * Call - Alan Buehner (216) 651-6559 8:30am to 5pm Monday thru Friday E.S.T. at: Buehner Supply Co., Inc. 5818 Detroit Avenue Cleveland, Ohio 44102
* Fax your list of items - (216) 651-1620
* E-Mail - pentonpartsusa@sbcglobal.net (NOTE: parts are available only while supplies last - prices subject to change without notice) |
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PAYMENTS
International orders - Payment can be made by - Visa, MasterCard, or International Money Order
COD orders - We do not do COD orders. COD 's cost extra for handling and is a waste of your money. We do not accept Paypal, American Express, or Discover card for payment. |
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SHIPPING * Small items weighing up to 2 pounds are shipped via Priority Mail (allow 1 to 3 business days for delivery).
* Items weighing 3 pounds or more are shipped via UPS ground. (allow 1 to 5 business days for delivery).
* RUSH orders can be shipped via EXPRESS MAIL (1 to 2 days) or UPS AIR (Next Day / 2nd Day / 3 Day).
* All International orders (including Canada) are shipped via AIR POST (allow 10-14 business days for delivery) |
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RETURNS Our policy on returns is straightforward. If any item that you receive is wrong or you cannot use it, call us about the problem and we will arrange to exchange or refund you upon receipt of the item. There is no restocking charge. Please include a copy of your receipt with any returns. Note: Electronic Ignitions are not returnable. Parts damaged by user carelessness are not returnable. |
